"The open land around the side of my bungalow had people sitting behind the trees and smoking, drinking and throwing pots and pans in the garden and people coming out of the pubs and throwing the cans over the edges. I called Progress, and they helped me to fix the garden. They got it all cleaned up, picked all the muck up and all the cans up and everything else that was in the garden the glasses, pots, pans, everything was picked up, I was so pleased, and now I've got a beautiful garden, and I'm going to look after it, and I love it."