Married for 49 years, Bill had always looked after everything for the couple, including their finances. Sue sought help from Progress and was put in touch with Key, who provided her with much-needed support.
Key has helped Sue fill out paperwork and helped her to apply for benefits and grants. Sue feels confident knowing that any time she has a problem or needs help, she can pick up the phone and call Progress for advice with any issue, no matter how small. Sue says,
'Whenever I need to call Progress Housing Group I know I get respect, and they treat me with the utmost care.'